Privacy
This note explains the intended handling of information. It will be reviewed by a lawyer before any centre is charged.
Who decides
Each medical centre decides how its patients’ information is used. LankaCare stores and processes that information only to provide the service to that centre.
What is stored
Staff accounts, centre settings, patient records, visits, prescriptions, channeling bookings, stock and invoices. A national identity number is stored so it can be looked up, and it is not written into logs.
What is public
Only what the centre turns on: its profile, selected doctors, selected products, and open sessions. Patient names, history and bookings are never on the public pages.
Patient access
A patient can see their own bookings after a phone code. Seeing visit history needs a second code, and only at centres that allow it.
Asking about your information
Patients ask the centre to see, correct or delete their record. The centre can export its data if it leaves LankaCare.
Safeguards
Each centre’s records sit in a separate database. Staff must pick that centre to open them. Views and changes of patient records are recorded. Backups are encrypted.